Dementia Care Home

Springwater Lodge Care Home

10 Smithy View, Nottingham, Nottinghamshire, NG14 6FA

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
79/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff85 / 100

Staff warmth score

“Well Looked After”78%

of reviewers answered yes

Good to know

  • Registered beds50
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
  • Last inspected2023-08-12

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe finding the staff approachable and available to talk whenever they visit. Some have mentioned how the team works to help residents maintain their independence and social connections where possible.

The eight family priority themes

  • Staff warmth85
  • Compassion & dignity92
  • Cleanliness72
  • Activities & engagement72
  • Food quality65
  • Healthcare72
  • Management & leadership75
  • Resident happiness78
Section 02

What inspectors found

Inspected 2023-08-12

  • Is this home safe?

    Good
    Safe was rated Good at the July 2023 inspection. This represents an improvement from the previous Requires Improvement rating, which means inspectors found the home had addressed whatever safety concerns existed before. A Good safe rating covers medicines management, staffing levels, safeguarding arrangements, and infection control. The published text does not provide specific figures for staffing ratios or detail about how medicines are managed, so those points need to be explored directly with the home.
    Verified by inspector
  • Is the care effective?

    Good
    Effective was rated Good at the July 2023 inspection. This domain covers care planning, staff training, healthcare access, and how well the home meets the nutritional and clinical needs of the people who live there. The published text does not include specific examples of care plan content, training records reviewed, or GP access arrangements. A Good rating means inspectors were satisfied that standards were met, but the level of detail available here is limited.
    Verified by inspector
  • Is this home caring?

    Outstanding
    Caring was rated Outstanding at the July 2023 inspection. Outstanding is awarded only when inspectors find specific, direct evidence that staff treat people with exceptional kindness, respect, and genuine attention to individual dignity. This is the strongest finding in the report and represents the area where Springwater Lodge clearly excels. The published summary does not reproduce the individual observations or quotes that earned this rating, but the standard required to achieve Outstanding means inspectors will have seen and heard concrete evidence on the day.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Responsive was rated Good at the July 2023 inspection. This domain looks at whether care is tailored to individual needs, whether there are meaningful activities, how the home handles complaints, and whether end-of-life care is planned in advance. The published text does not describe the activity programme, the complaints process, or end-of-life arrangements in any specific detail. A Good rating means inspectors were satisfied that the home was meeting its obligations in this area.
    Verified by inspector
  • Is the home well-led?

    Good
    Well-led was rated Good at the July 2023 inspection, and the home has a named registered manager and nominated individual recorded. This also represents an improvement from the previous Requires Improvement rating. A Good well-led rating means inspectors were satisfied that leadership was visible, that staff felt supported, that governance systems were functioning, and that the home had a culture of accountability and learning. The published text does not describe specific leadership behaviours or governance processes in detail.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Springwater Lodge provides nursing care for adults both under and over 65, including those with physical disabilities. The home has experience supporting residents with dementia. For residents with dementia, the presence of qualified nursing staff on-site provides additional clinical support. The team's focus on maintaining routines around medication and mealtimes can help provide structure. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

79/ 100

DCC Family Score

Springwater Lodge scores well overall, lifted significantly by an Outstanding rating for caring, which reflects strong evidence of staff warmth and dignity in practice. Scores in food, activities, and cleanliness are more cautious because the published inspection text does not provide specific detail in those areas.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe finding the staff approachable and available to talk whenever they visit. Some have mentioned how the team works to help residents maintain their independence and social connections where possible.

Lens 02

What inspectors have recorded

Staff are described as friendly and hardworking by several families, with qualified nurses providing clinical oversight. The team manages medication schedules carefully, with families noting that doses are given on time.

Lens 03

How it sits against good practice

Families considering Springwater Lodge often appreciate being able to speak directly with the nursing team about their loved one's specific needs.

DCC Recommendation

Worth a visit

Springwater Lodge Care Home in Nottingham was rated Good overall at its last inspection on 5 July 2023, with an Outstanding rating for caring. This is a meaningful result, particularly because the home had previously been rated Requires Improvement. The fact that inspectors awarded Outstanding for caring, the hardest rating to achieve, signals that staff interactions with the people who live here went well beyond basic compliance. The home supports adults over and under 65, including people with dementia and physical disabilities, across 50 beds. The main limitation of this report is that the published inspection summary is brief and does not include the specific observations, quotes, and detailed findings that would allow a fuller picture to be drawn. Food, activities, night staffing, and agency use are not described. Before committing, visit in person and ask the manager to show you last week's actual staffing rota (not the template), sit in on a mealtime, and ask directly how many permanent staff work overnight on the unit where your parent would live.

The three questions to ask when you visit

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In Their Own Words

How Springwater Lodge Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Springwater Lodge Care Home says about itself

Dedicated nursing care with a focus on medication and personal needs

Dedicated nursing home Support in Nottingham

When families are looking for nursing support and responsive medical care, Springwater Lodge Care Home in Nottingham offers qualified nursing staff on-site throughout the day. This care home supports residents with physical disabilities and dementia alongside general nursing needs. Families have particularly noted how promptly staff respond when residents use their call buzzers.

Care & specialisms

Who they care for

    Springwater Lodge provides nursing care for adults both under and over 65, including those with physical disabilities. The home has experience supporting residents with dementia.

    How they describe their dementia care

    For residents with dementia, the presence of qualified nursing staff on-site provides additional clinical support. The team's focus on maintaining routines around medication and mealtimes can help provide structure.

    “Families considering Springwater Lodge often appreciate being able to speak directly with the nursing team about their loved one's specific needs.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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